How do I talk to a person at Gikswork?

Open Help and tap Talk to a person. Say what it is about, tell us more if you want, add a screenshot of the problem, and tap Send to our team. If you came from the help chat, the chat goes with it so you do not repeat yourself.

A person usually replies within a few hours. Their reply shows in My help requests, and we email you too. We will never ask for your password, your PIN or the code we text you. In danger? Call 112 first.

STEP BY STEP

1. 1

   Step 1: Open Help and tap Talk to a person.

   
2. 2

   Step 2: Fill in What is it about?, for example Withdrawal on hold.

   
3. 3

   Step 3: Add details under Tell us more (optional).

   
4. 4

   Step 4: Tap Add a screenshot of the problem and pick the picture. Cover any card or bank numbers first.

   
5. 5

   Step 5: Tap Send to our team. You get a ticket number that starts with GW-S.